Fast US Shipping – Ships in 1–2 Business Days | 30-Day Returns

$26 flat-rate shipping to the 48 contiguous US states

Questions? Call +1 615-635-9032, Mon–Fri 9 AM – 5 PM CT

Track Order

Check the status of your order with your order number and billing email.

Enter your order number and the email address used at checkout to see the latest status of your order. Your order number is in your order confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What the order statuses mean

  • Processing: payment received; we are preparing your order (1–2 business days).
  • Completed: your order has shipped. Check your email for the carrier and tracking number. Transit usually takes 2–5 business days.
  • On hold / Pending payment: we are waiting for payment confirmation.
  • Cancelled / Refunded: the order was cancelled or refunded to your original payment method.

Need help? Email support@winterose.us or call +1 615-635-9032 (Monday–Friday, 9:00 AM – 5:00 PM Central Time).